Stephen J. Wallace
Senior Consultant –Information Systems

Mr. Wallace has over twenty years experience. With IBM and SMS where he was engaged in developing and implementing clinical and financial systems for healthcare institutions. Recently, he has assisted hospitals in the re-engineering of operations to maximize the return on investment for information systems. This effort has focused on the development of decision support systems which provide the analysis for addressing the issues raised by managed care such as outcomes, treatment protocols, cost, and the profitability of product lines.

• Methodist Medical Center of Illinois (MMCI), Peoria, IL - Integrated the data from a diverse set of systems to establish a data warehouse which provides management with views of operations which reflect cost, clinical outcomes, comparison of protocols and a capability to evaluate cases through the continuum of care.

• Interim Director of MIS at Saints Memorial Medical Center, Lowell, MA - Steve directed the establishment data structures and reporting that were responsive to the information needs of the successful restructuring effort in progress during this time. Departmental managers were included in this effort by expanding access to management and operation data through the use of on-line reports and the extraction of data to departmental systems.

• Grant Hospital of Chicago - Provided analysis for the evaluation of managed care contracts with regard to the cost of services rendered, treatment protocols and a profile of the members admitted as patients. This effort was expanded to provide a comparative review of treatment practices within physician peer groups to ascertain the viability of alternate treatment protocols and venues.

• Community Medical Center of Scranton, PA - Steve established the role of database administrator to assure constant and reliable data for management reporting. With this as a base, the data structure for a decision support system was defined and implement-ed. This system provided product line analysis for both cost and treatment protocols.

Prior to joining NFSG, Steve was the COO of Financial Medical Services, a secondary billing company. While at SMS he had national account management responsibilities for the Daughters of Charity, a nineteen-hospital organization that implemented an integrated financial and clinical system. Additionally at SMS he managed the successful launch of two application offerings; ACTION, a hospital admission and order entry system and POS a physician office billing system that was LAN based.

Steve’s experience in both developing and implementing systems has provided him a strong understanding of the operational and financial issues being addressed by healthcare managers. This background provides him a unique perspective in creating the dialogue with management so necessary in establishing successful systems.

Steve is a graduate of Drexel University, with a B.S. Electrical Engineering.